Mindshop Excellence students provide communication ideas


Five Yarrawonga Secondary College school students spent their Excellence week helping to guide North East Water’s future communication activities.

Guided by Mindshop Facilitator, Chris Howe, the students took part in the Mindshop Excellence work experience program hosted by the water corporation as part of its engagement of the region’s youth.

North East Water’s Executive Manager Customer and Financial Services, Anthony Hernan, said the program was a unique opportunity to acquire the perspective of youth on a key organisational challenge.

“We are currently looking seriously at how we communicate with customers, and how we can adapt and change our communication methods and messages to suit our customers of the future,” he said. “We are also interested in their perspective on how we can encourage people to drink tap water in favour of bottled water, taking into account the environmental, economic and social aspects of that choice.
“I think this program and the five students we have engaged have provided us with some invaluable insights on these issues.” he said.

Written by Julie Mason